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Thank You for Choosing PIOUS The Label!

We truly appreciate your support! When engaging in online shopping, we want to ensure you are well-informed about our return and exchange policies. At PIOUS The Label, customer satisfaction is our top priority, and understanding these policies will help create a seamless shopping experience.

Refunds

Please note that we do not offer refunds unless an item is deemed faulty or has manufacturing defects. This policy reflects our commitment to quality and ensuring our products meet your expectations.

Faulty Items

We encourage you to inspect your order upon arrival. If you notice any faults or defects, please contact us immediately at piousthelabel@outlook.com. Remember to keep all tags on the items, and products must not be worn to be considered for a fault.

Exchange Policy

For items purchased at full price, we offer an exchange policy to help you find the perfect fit. You may exchange your item or opt for a store voucher, valid for 6 months. This flexibility enhances your shopping experience and accommodates your needs.

Eligibility for Exchange

To be eligible for an exchange:

• Items must be unworn and have all original tags attached.
• Contact us within 7 days of receiving your order to initiate the exchange. Late requests may affect eligibility.

Wrong Item Received

If you receive the wrong item, please contact us immediately at piousthelabel@outlook.com. Our team will assist you promptly to resolve the issue.

Contact Us

For any questions regarding our policies, feel free to reach out at piousthelabel@outlook.com.

With love,
PIOUS The Label Team